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Need help with your account, a project, or a certificate? Send us a message. We’re here to help you take the next step.

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Frequently Asked

How long does credential verification take?

Verification requests processed by our automatic integration adapters are completed in seconds. Manual uploads take 24–48 hours to be validated by our operations team.

How does my organization create a client account?

Choose “Client” then “Organization” when you sign up. You can post projects right away; verification with your registration documents unlocks the verified badge.

Want to browse active projects?

View Projects Showcase →

Email Support

support@certitask.com

Direct email for general inquiries, client onboarding, or certificate disputes.

Call Helpline

+1 (555) 123-4567

Available Mon-Fri, 9am - 5pm PKT for clients and institutions.

Our HQ Office

San Francisco, CA

100 Pine Street, Suite 1250, San Francisco, California, 94111.

Support Desk

24/7 Ticketing System

Signed-in users can open priority support queries from their dashboard.